Privacy Policy

Effective Date: 6th October 2025

We take your privacy seriously. This policy covers what we collect, how we use it, and who 
we share it with. Using our services means you're okay with what's described here.

1. What We Collect

  • Details you give us directly: name, email, phone number, shipping address, billing 
    address, payment details.
  • Website data: browsing activity, cookies, device info, IP address, and how you 
    interact with the site.
  • Social media and messaging: name, contact info, and messages you send via 
    Instagram, Facebook, or WhatsApp.

2. How We Use It

  • To process and deliver your orders, including COD verification.
  • To send order confirmations, shipping updates, and support replies.
  • To send promotions or offers, if you've opted in.
  • To improve the website, our ads, and the overall shopping experience.
  • To comply with legal requirements.

3. Who We Share It With

Only the partners that need it to do their job:

  • Payment processors (Razorpay, UPI providers, banks) - to handle transactions.
  • Logistics partners (Shiprocket, BlueDart, Delhivery) - to ship your order.
  • Analytics and ad platforms (Google Analytics, Meta Pixel) - to understand how our 
    marketing is performing. 
  • We don't sell your data. Full stop.

4. Cookies
We use cookies to personalise your experience, track site traffic, and measure ad 
performance. You can turn cookies off in your browser, but some parts of the site might not work properly if you do.

5. Communications
By giving us your contact details, you agree to receive transactional messages - order 
confirmations, shipping updates, and support replies. We may also send the occasional 
promotion if you've opted in. To stop marketing messages, email support@rikaa.in.

6. Security
We take reasonable steps to protect your data from unauthorised access. Payment info is 
handled entirely by our payment processors and never stored on our servers.

7. Your Rights
You can ask to see, correct, or delete your personal data at any time. Just email 
support@rikaa.in.

8. Policy Updates
We may update this policy from time to time. The latest version will always be on this page with the updated date.

9. Questions?
Email: support@rikaa.in | Website: www.rikaa.in