Rikaa Privacy Policy
Effective Date: 6th October 2025
At Rikaa, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, social media platforms, advertisements, or other communications. By using our services, you consent to the practices described here.
1. Information We Collect
We collect personal information to provide you with a seamless shopping experience, respond to your queries, and send order updates or promotional messages.
This includes:
● Information you provide directly: Name, email, phone number, shipping and billing addresses, payment details.
● Information collected via website: Browsing data, cookies, device information, IP address, and interactions on our website.
● Information from social media and messaging platforms: Name,contact details, and messages received through Instagram,
Facebook, or WhatsApp when you interact with us or respond to ads.
2. How We Use Your Information
We use your data to:
● Process orders, payments, and deliveries.
● Communicate order confirmations, updates, and support requests.
● Send newsletters, promotional offers, or marketing messages (if you consent).
● Improve website functionality, marketing campaigns, and customer experience.
● Comply with legal obligations.
3. Sharing Your Information
We only share personal information with trusted third parties to provide
our services efficiently:
● Payment gateways & financial institutions (e.g., Razorpay, UPI, Credit/Debit processors) for secure payment processing.
● Delivery and logistics partners (e.g., Shiprocket, BlueDart) to ensure timely shipment and delivery of your orders.
● Marketing & analytics platforms (e.g., Google Analytics, Meta Pixel) to improve advertising performance, website experience, and measure campaigns.
We do not sell your data to any third party.
4. Cookies & Tracking
Our website uses cookies and tracking pixels to:
● Personalize your shopping experience.
● Analyze website traffic and performance.
● Measure ad campaign effectiveness.
You can manage or disable cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.
5. Email, SMS & WhatsApp Communications
By providing your contact details, you agree to receive:
● Order confirmations, shipping updates, and support messages.
● Occasional promotional messages, newsletters, and offers.
You can opt out of marketing messages anytime by contacting support@rikaa.in.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is securely processed through trusted gateways and never stored on our servers.
7. Customer Rights
You have the right to:
● Request access to the personal data we hold about you.
● Request correction of any inaccurate or incomplete data.
● Request deletion of your personal data.
To exercise these rights, email us at support@rikaa.in. We will respond in a timely manner in accordance with applicable laws.
8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Information
For questions, concerns, or requests regarding your personal information,
please contact:
Rikaa
Email: support@rikaa.in
Website: www.rikaa.in